Following on from the passage of Hurricanes Irma and Maria, government services have resumed across all sectors, but it is important for the general public and our clients to be aware that there remain challenges in a number of key areas which currently impact service delivery.
The islands of Grand Turk, South Caicos and Salt Cay which account for 54% of government staff, suffered significant damage to government infrastructure during the last hurricane season. This is in addition to damage to schools which accounted for the majority of loss.
As of today there remain a significant number of displaced departments which are currently being housed within other departments whilst they await repairs to government infrastructure. This includes critical departments such as the Information Technology, Customs, Planning, Land Registry, Public Works, Land Survey, Internal Audit and other departments on the island of Grand Turk. Following on from the Hurricanes the Ministry of Infrastructure conducted damage assessments and costing on all government buildings.
In the area of communication, we have noted a marked improvement in communication services on the island of Grand Turk which should result in the full functionality of department phones. To this end persons can now once again reach departments through the switchboard numbers 946-2801 and 338-2801, while a full listing of government direct extensions is also posted on the governments website for easy reference. Kindly note that the departments telephone lines operate on a Voice Over Internet Protocol (VOIP) system which relies on the stability of the network itself.
Revenue and Expenditure systems have suffered a number of challenges during recent months due to internet and communication instability, but with recent improvements by telecommunication providers this should shortly be resolved.
We take the opportunity to thank our clients for their patience during this period and do hope that we can work to expeditiously resolve all remaining concerns.
Please see below an updated listing of the affected departments new operating locations:
· Customs Department - Treasury Department, Front Street
· Central Information Technology Unit - Treasury Department, Front Street
· Public Works Department - Former Chief Minister's Office, Government Compound, Pond Street
· Planning Department - Former Chief Minister's Office, Government Compound, Pond Street
· Water Undertaking Department - Former Chief Minister's Office, Government Compound, Pond Street
· Land Registry Department - Attorney General's Chambers, Waterloo Plaza, Airport Road
· Valuation Department - Attorney General's Chambers, Waterloo Plaza, Airport Road
· Survey and Mapping Department - Attorney General's Chambers, Waterloo Plaza, Airport Road
· Crown Land Unit - Attorney General's Chambers, Waterloo Plaza, Airport Road
· Elections Department - Strategic Policy and Planning Unit, South Base
· Internal Audit Department - Audit Department, Tony Clarke Office Complex
· Road Safety Department - Printing Department, Ruthann Lightbourne Plaza
· Ministry of Education, Youth and Sports - Franklyn Misick Building, Church Folly